Networking Job

Company Name: Outworx
Address: Outworx, mysore india
Contact Person: Ramandeep Singh
Email: ramandeep.singh@outworx.com
Phone:
Course Detail

We have open demands for Desktop Engineer L2 for one of our clients in Mysore location.

Address user tickets regarding hardware, software and networking

?  Walk customers through installing applications and computer peripherals

?  Ask targeted questions to diagnose problems

?  Guide users with simple, step-by-step instructions

?  Conduct remote troubleshooting

?  Test alternative pathways until you resolve an issue

?  Test alternative pathways until you resolve an issue

?  Customize desktop applications to meet user needs

?  Record technical issues and solutions in logs

?  Direct unresolved issues to the next level of support personnel

?  Follow up with clients to ensure their systems are functional

?  Report customer feedback and potential product requests

?  Help create technical documentation and manuals

We have open demands for Desktop Engineer L2 for one of our clients in Mysore location.

Address user tickets regarding hardware, software and networking

?  Walk customers through installing applications and computer peripherals

?  Ask targeted questions to diagnose problems

?  Guide users with simple, step-by-step instructions

?  Conduct remote troubleshooting

?  Test alternative pathways until you resolve an issue

?  Test alternative pathways until you resolve an issue

?  Customize desktop applications to meet user needs

?  Record technical issues and solutions in logs

?  Direct unresolved issues to the next level of support personnel

?  Follow up with clients to ensure their systems are functional

?  Report customer feedback and potential product requests

?  Help create technical documentation and manuals

 

Apply for the Job


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