Networking Job

Company Name: Tech mahindra
Address:
Contact Person: Gurjeet Singh
Email: GS00592667@TechMahindra.com
Phone:
Course Detail

We would like to open up Campus Hiring to Networking Technical Professionals / Fresher who are seeking for Job Opportunities. Please go through the Organization and the JD and let me know your interest to partner with us for placements of your technical student @ Tech Mahindra BPS.

About us -

We’re Tech Mahindra Business Process Services. We provide Next-Gen CX and back office transformation services using Design, Technology, Analytics and our lovely People. We focus on Business Process as a Service (BPaaS) and BPO services across various industries including Telecom, Financial Services, Retail, Energy, Hospitality, Hi-Tech, Agriculture and Food and Beverage. Our approach goes beyond cost reduction to process optimization and ownership through automation and productivity improvements. Tech Mahindra BPS delivers value for customers through flawless execution of a seamless suite of services that operate across the entire life cycle of the end users and covers both the revenue and cost sides of the customers’ business operations. The BPS includes Operations, BPM and Consulting.

JD

Job Role - L1 Tech Support – for a Leading US Telecom Company (NASDAQ: NTGR) is a global networking company that delivers innovative products to consumers, businesses and service providers. The Company's products are built on a variety of proven technologies such as wireless (Wi-Fi and LTE), Ethernet and power line, with a focus on reliability and ease-of-use. Candidates hired would be involved in troubleshooting & handling customer queries related to network devices. Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices. Acquiring knowledge about the newly released products and recent updates. Willing to provide resolution in the first interaction with the customer. Excellent Customer Service Skill Set by providing a friendly environment, which includes greeting and acknowledging every customer.

 

Particulars

Job Description

Educational Qualification - Fresher

Any Technical Graduate related to Computer / IT. BCA / MCA, BSC IT / MSC IT, BE / B. Tech, 3 year Computer Diploma / DCA after 12th  , Computer science Grads / PG, Bachelor in Computer management, PGD ISM. GNIIT etc.

Educational Qualification - >6 months experience.

Any Graduate / 3 year Diploma post 12th will be considered

Minimum 6 months from a Technical / Computer IT / Semi tech support Background.
Engineering background, certification on networking concepts will be preferred / desired but not mandate.

Skills and Ability

Self-Motivated & Ability to Work Under Pressure, Customer Centricity

Should have critical thought process and decision-making capability with focus on accuracy.

Willingness to Learn, Critical Thinking and decision-making capability with focus on accuracy.

Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies.
Basics understanding of Hardware and Software.

Communication

Should possess good English verbal skills
Excellent thought process

Computer Proficiency

Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems

Typing 25 WPM and 80% accuracy.

Shifts

9.5 hour of Shift including 1 hour of break.

Candidates should be open to a shift of 24x7.

Working Days

5 Days a Week

Job Location

Noida Sector 127 but currently Work from home due to Covid-19 situation.

Training Duration

Approx. 2 months

Salary

Technical Fresh Graduates 14k in training and 15k Post Training + 20k Bonus for 1st Year  (Paid in 2 parts in 6 months intervals)

>6 months of Relevant Tech Exp -  16k in training and 18k Post Training + 20k Bonus for 1st Year (Paid in 2 parts in 6 months intervals)

>1 Year of Relevant Tech Exp - 20k in training and 22k Post Training + 30k Bonus for 1st Year (Paid in 2 parts in 6 months intervals)

>2 Year of Relevant Tech Exp - 20k in training and 22k Post Training + 50k Bonus for 1st Year (Paid in 2 parts in 6 months intervals)

Number of openings

100

Joining

ASAP (April & May) 2021

 

We would like to open up Campus Hiring to Networking Technical Professionals / Fresher who are seeking for Job Opportunities. Please go through the Organization and the JD and let me know your interest to partner with us for placements of your technical student @ Tech Mahindra BPS.

About us -

We’re Tech Mahindra Business Process Services. We provide Next-Gen CX and back office transformation services using Design, Technology, Analytics and our lovely People. We focus on Business Process as a Service (BPaaS) and BPO services across various industries including Telecom, Financial Services, Retail, Energy, Hospitality, Hi-Tech, Agriculture and Food and Beverage. Our approach goes beyond cost reduction to process optimization and ownership through automation and productivity improvements. Tech Mahindra BPS delivers value for customers through flawless execution of a seamless suite of services that operate across the entire life cycle of the end users and covers both the revenue and cost sides of the customers’ business operations. The BPS includes Operations, BPM and Consulting.

JD

Job Role - L1 Tech Support – for a Leading US Telecom Company (NASDAQ: NTGR) is a global networking company that delivers innovative products to consumers, businesses and service providers. The Company's products are built on a variety of proven technologies such as wireless (Wi-Fi and LTE), Ethernet and power line, with a focus on reliability and ease-of-use. Candidates hired would be involved in troubleshooting & handling customer queries related to network devices. Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices. Acquiring knowledge about the newly released products and recent updates. Willing to provide resolution in the first interaction with the customer. Excellent Customer Service Skill Set by providing a friendly environment, which includes greeting and acknowledging every customer.

 

Particulars

Job Description

Educational Qualification - Fresher

Any Technical Graduate related to Computer / IT. BCA / MCA, BSC IT / MSC IT, BE / B. Tech, 3 year Computer Diploma / DCA after 12th  , Computer science Grads / PG, Bachelor in Computer management, PGD ISM. GNIIT etc.

Educational Qualification - >6 months experience.

Any Graduate / 3 year Diploma post 12th will be considered

Minimum 6 months from a Technical / Computer IT / Semi tech support Background.
Engineering background, certification on networking concepts will be preferred / desired but not mandate.

Skills and Ability

Self-Motivated & Ability to Work Under Pressure, Customer Centricity

Should have critical thought process and decision-making capability with focus on accuracy.

Willingness to Learn, Critical Thinking and decision-making capability with focus on accuracy.

Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies.
Basics understanding of Hardware and Software.

Communication

Should possess good English verbal skills
Excellent thought process

Computer Proficiency

Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems

Typing 25 WPM and 80% accuracy.

Shifts

9.5 hour of Shift including 1 hour of break.

Candidates should be open to a shift of 24x7.

Working Days

5 Days a Week

Job Location

Noida Sector 127 but currently Work from home due to Covid-19 situation.

Training Duration

Approx. 2 months

Salary

Technical Fresh Graduates 14k in training and 15k Post Training + 20k Bonus for 1st Year  (Paid in 2 parts in 6 months intervals)

>6 months of Relevant Tech Exp -  16k in training and 18k Post Training + 20k Bonus for 1st Year (Paid in 2 parts in 6 months intervals)

>1 Year of Relevant Tech Exp - 20k in training and 22k Post Training + 30k Bonus for 1st Year (Paid in 2 parts in 6 months intervals)

>2 Year of Relevant Tech Exp - 20k in training and 22k Post Training + 50k Bonus for 1st Year (Paid in 2 parts in 6 months intervals)

Number of openings

100

Joining

ASAP (April & May) 2021

 

Apply for the Job


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