Cisco Routing and Switching Job

Company Name: CSS CORP
Address: Chennai
Contact Person: Merlin Lily Samuel
Email: Merlin.LilySamuel@csscorp.com
Phone:
Course Detail

Looking for Network Engineer Position:

Experience – Fresher with CCNA(certified / Trained ) / CCNP(certified / Trained ) / CCIE (certified / Trained ) is Mandatory

Experienced Candidates – 1-5 Years with CCNA(certified / Trained ) / CCNP(certified / Trained ) / CCIE (certified / Trained ) is Mandatory

Graduation – Any Graduate with no standing arrears

Shift – US Shift

 

Please find below the job description

 

Engineer Primary Responsibilities and Duties:

•             Troubleshoot all Level 1/ 2 Calls from customers.

•             Ensure consistent customer satisfaction.

•             Document all communication with customers in the CRM.

•             Notify/Discuss with TL/Manager  on tickets that require assistance.

•             Timely handoff ( escalation) of cases that require technical escalation to L3 TAC.

•             Plan and constantly work on upgrading tech and product expertise.

•             Contribute to the knowledge base/ Tech Forum

 

Basic Criteria:

•             1+ years’ experience in configuration and troubleshooting high-end networks and security appliances.

•             The Ideal candidate will be an Engineer, who is a self-starter, with excellent  interpersonal, communication, documentation, problem solving and  troubleshooting skills.

•             Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.

•             Debugging hardware & software system level problems in a multi-vendor multi-protocol  network environment.

 

Basic Skill Set:

•             Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP,SNMP, FTP, TFTP).

•             Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d,802.1w.

•             Experience in IPSEC VPN/SSL-VPN/NAT/GRE/

•             Experience on routing protocols – RIP V1/V2, OSPF, BGP

Core Skill Set:

•             Knowledge on Authentication Protocols like TACAS/RADIUS/802.1x

•             Working knowledge on Cisco, Checkpoint, Juniper, Fortinet, SonicWall, Netscreen, Juniper SRX

•             Experience on troubleshooting tools like Sniffer, Ethereal, Wireshark.

CCNA, CCNP, Checkpoint Certification, CCS

 

 

Apply for the Job


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